Customer Service

Privacy Policy

Shop with confidence that we will protect your personal information.

This Privacy Policy is a part of our Terms, and discloses the privacy practices of Plaza Shoe Store for plazashoestore.com and all of its pages and subdomains. This Agreement applies solely to information collected by this Website.

This Website will notify you of the following:

  1. What personally identifiable information is collected from you through the Website, how it is used, and with whom it may be shared.

  2. What choices are available to you regarding the use of your data.

  3. The security procedures in place to protect the misuse of your information.

  4. How you can correct any inaccuracies in the information.

Definitions

“Personally Identifiable Data” means any information relating to an identified or identifiable natural person (“Data Subject”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person;

“EU Data Protection Law” means (i) prior to May 25, 2018, Directive 95/46/EC of the European Parliament and of the Council on the protection of individuals with regard to the processing of Personal Data and on the free movement of such data (“Directive”) and on and after May 25, 2018, Regulation 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of Personal Data and on the free movement of such data (General Data Protection Regulation) (“GDPR”); and (ii) Directive 2002/58/EC concerning the processing of Personal Data and the protection of privacy in the electronic communications sector and applicable national implementations of it (in each case, as may be amended, superseded or replaced).

Compliance

Plaza Shoe Store strives to comply with international law including the European General Data Protection Regulation(GDPR).

How We Collect Information

Plaza Shoe Store is the sole owner of the information collected on this Website. We will not sell or rent this information to anyone.

We are not responsible for the content or privacy practices on any web site not operated by Plaza Shoe Store to which the Site links or that links to the Site.

Information Collection and Use

1. Information Collection

We collect information from you in several different ways on this Site. One goal in collecting personal information from you is to provide an efficient, meaningful, and customized experience. For example, we can use your personal information to:

  • help make the Site easier for you to use by not having to enter information more than once.

  • help you quickly find information, products, and services.

  • help us create content that is most relevant to you.

  • alert you to new information, products, and services that we offer.

  1. Registration and Ordering. Before using certain parts of any Site or ordering products, you must complete an online registration form. During registration, you will be prompted to provide to us certain personal information, including but not limited to your name, shipping and billing address(es), phone number, email address, and credit card number. In addition, we may also ask you for your country of residence and/or your organization’s country of operation, so we can comply with applicable laws and regulations, and for your gender. These kinds of personal information are used for billing purposes, to fulfill your orders, to communicate with you about your order and the Sites, and for internal marketing purposes. If we encounter a problem when processing your order, your personal information may be used to contact you.

  2. Email Addresses. When registering an account with Shop | Plaza Shoe Store you will be required to enter a valid email address. This email may be used to notify you about changes in your order as well as enlisting you into our Plaza Insider email list. We may contact you in the future via email, either through direct email or through third-party email newsletter services, in order to provide information, inform you about new products or services, specials and sales, or to inform you of changes to these Terms and this Policy. You can request to be removed from any Newsletter programs at any time by clicking the unsubscribe link at the bottom of any newsletter, or by contacting us at the email/phone number listed at the end of this Policy.

  3. Cookies and Other Technology. Like many sites, the Site employs cookies and web beacons (also known as clear GIF technology or “action tags”) to speed your navigation of the Site, recognize you and your access privileges, and track your Site usage.

    1. Cookies are small pieces of information that are stored as text files by your Internet browser on your computer’s hard drive. Most Internet browsers are initially set to accept cookies. You can set your browser to refuse cookies from web sites or to remove cookies from your hard drive, but if you do, you will not be able to access or use portions of the Site. We have to use cookies to enable you to select products, place them in an online shopping cart, and to purchase those products. If you do this, we keep a record of your browsing activity and purchase. THE SITE’S COOKIES DO NOT AND CANNOT INFILTRATE A USER’S HARD DRIVE TO GATHER A USER’S CONFIDENTIAL INFORMATION. Our cookies are not “spyware.”

    2. Web beacons assist in delivering cookies and help us determine whether a web page on the Site has been viewed and, if so, how many times. For example, any electronic image on the Site, such as an ad banner, can function as a web beacon.

    3. We may partner with outside parties to provide specific services (“Third Party Services”). Certain third-party service providers, have their own privacy policies in respect to the information we are required to provide to them in order to fulfill any request of information, goods, or services that these Third Party Services may provide, such as a financial transaction processed by a Third Party payment processor. These parties are not allowed to use personally identifiable information except for the purpose of providing these services. For these Third Party Services, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

    4. As an example, Facebook collects certain information via cookies and web beacons to determine which web pages are visited or what products are purchased. Please note that any information collected by Facebook via cookies and web beacons is not linked to any customer’s personal information collected by us.

  4. Log Files. As is true of most web sites, the Site server automatically recognizes the Internet URL from which you access the Site. We may also log your Internet protocol (“IP”) address, Internet service provider, and date/time stamp for system administration, order verification, internal marketing, and system troubleshooting purposes. (An IP address may indicate the location of your computer on the Internet.)

  5. Age. We respect children’s privacy. We do not knowingly or intentionally collect personal information from children under age 13. Elsewhere on the Site, you have represented and warranted that you are either 18 years of age or using the Site with the supervision of a parent or guardian. If you are under the age of 13, please do not submit any personal information to us, and rely on a parent or guardian to assist you.

  6. Product Reviews. You may choose to submit a product review. If you post a review, we will ask for your email address and geographic location. If you submit a review, your geographic location will be visible to other users (your email address will be kept private). Also, any personally identifiable information that you submit as part of the review can be read or used by other visitors to the Site. We are not responsible for any personally identifiable information that you choose to submit as part of your review. We believe you can post a helpful review without disclosing any personal information.

How We Use Collected Information

Data Collection

We collect a variety of data based on the use of and interaction with our Website or interaction with advertisements (collectively, “Insights”) for the purposes of determining the effectiveness of our Website and Advertisements. Clicks, Impressions, and Conversions are examples said metrics. We do not collect activity data for Digital Properties that we do not own.

Sharing

We share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person.

And/or:

We may use an outside shipping company (“Shipping Partner”) to ship orders, and a credit card processing company (“Card Processor”) to bill users for goods and services. In accordance with PCI Security Standards these companies do not retain, share, store, or use personally identifiable information for any secondary purposes beyond filling your order.

And/or:

We may partner with outside parties to provide specific services (“Third Party Services”). When a User signs up for these services, we may share names and/or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.

Targeting/Remarketing

We may show ads based on the interests and demographics associated with your device or account. For example, we may display or serve ads through the Google AdWords, Facebook Ad Account, or other advertising platforms for a specific service or product you have previously viewed on this Website, or based on your demographics or general geographic region.

Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms.

Your Access to and Control Over Information

Data Controls

You may opt out of any future contact from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our Website:

  • See what data we have about you, if any.

  • Change or correct any data we have about you.

  • Request that we delete any data we have about you.

  • Express any concern you have about our use of your data.

Learn about your Ad Choices

We comply with self-regulatory principles for Online Behavioral Advertising as put forth by the Digital Advertising Alliance (DAA). You can learn more about interest based advertisements and opt out of receiving personalized ads by viewing the links below.

https://www.facebook.com/help/568137493302217

Opt-Out Tools

http://www.aboutads.info/choices

European Territories:

http://www.youronlinechoices.eu

Additionally you can use the Google Analytics Opt out tool:

https://tools.google.com/dlpage/gaoptout/

Data Security

The Site incorporates physical, electronic, and administrative procedures to safeguard the confidentiality of your personal information, including Secure Sockets Layer (“SSL”) for all financial transactions through the Site. We use SSL encryption to protect your personal information online, and we also take several steps to protect your personal information in our facilities. Access to your personal information is restricted. Only employees who need access to your personal information to perform a specific job are granted access to your personal information. Finally, we rely on third-party service providers for the physical security of some of our computer hardware. We believe that their security procedures are adequate.

While we use industry-standard precautions to safeguard your personal information, we cannot guarantee complete security. 100% complete security does not presently exist anywhere online or offline.

Contact Us

If you have a request about your personal information, or feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at (417)881-3310, or via email at info@plazashoestore.com.

Information updated May 2018

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